Time for your first appointment

• Allow 40 to 50 minutes for your initial appointment and 20 to 30 minutes for follow up appointments.
• Please try to arrive a few minutes before your first appointment as there is paperwork to be completed upon your arrival.
• If you are running late please call us to let us know and we will try to accommodate. There is a fee for non-attendance and short notice cancellations.

What to bring

• Any doctor reports, letters or scans (X-Rays, MRI, CT or ultrasounds) relating to your condition.
• Private health fund card if applicable.
• Doctor’s referral if applicable.
• Please wear loose fitting, comfortable clothing that allows easy access to the affected area.

Payment

• We require payment at the time of treatment. When you bring your health fund card, we are able to bill the fund directly via the HICAPS system.
• Initial consultation maybe gap free for registered health fund clients, clients can ring and check with their private health provider (if applicable) for their particular level of physiotherapy cover to see if a gap payment is applicable. For follow up appointments there is usually a gap payment which varies depending on your level of extras (e.g. physiotherapy) cover. Gap payments can be made with cash, EFTPOS or cheque.

Work Cover / Motor Vehicle Accidents

• We require doctor’s referral or prior approval from your third-party insurance provider before we start treatment.
• If you do not have the above, we ask that you pay your account in full at the time of treatment.

Department of Veteran Affairs

• You will need a doctor’s referral for physiotherapy (D904 form).

Medicare

• Medicare may cover for up to 5 physiotherapy sessions if your doctor has completed the appropriate Enhanced Primary Care (EPC) form. Please ask your GP about this service before booking your appointment.
• When arriving for your appointment please have the appropriate doctor’s referral if it has not already been forwarded by your doctor.
• There is a $5 gap payment for all Medicare billed treatments, which can be paid via cash, EFTPOS or cheque.
• Your privacy will be respected at all times.

Finding Us

• We are located at 672 Brighton Road, Seacliff Park which is the eastern side of Brighton Road and a few meters south of Thomas Street, the pedestrian lights and bus stop 42.
• Free onsite parking is accessible from Brighton Road as you are driving south (i.e. from Glenelg or Brighton); however, driving north (i.e. from Hallett Cove) you will need to do a U-turn at the safest point after the pedestrian crossing. Alternatively you can park on Thomas Street or Arthur Street and take a short walk to the clinic.